Privacy Policy

Buttery Gold Durians ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.butterygolddurians.com and use our services in Singapore. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect the following personal information from you:

  1. Name
  2. Email address
  3. Mailing address
  4. Phone number
  5. Payment information (e.g., credit card details)
  6. Any other information you provide to us voluntarily

1.2 Non-Personal Information: We may collect non-personal information, such as:

  1. Browser type and version
  2. Device type
  3. IP address
  4. Pages you visit on our website
  5. Date and time of your visit
  6. Other anonymous usage data

    2. How We Use Your Information

    We use your personal information for the following purposes:

    1. To process and fulfill your orders
    2. To communicate with you about your orders, inquiries, and other requests
    3. To improve our website, products, and services
    4. To send you promotional materials, newsletters, and other marketing communications
    5. To comply with legal obligations
    6. To prevent fraudulent transactions and enhance security

      3. How We Share Your Information

      3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing platforms. These service providers are required to protect your information and use it only for the purposes we specify.

      3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

      3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

      4. Data Security

      We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

      5. Your Rights

      5.1 Access and Correction: You have the right to access and correct your personal information held by us. You may request to review, update, or delete your personal information by contacting us at butterygolddurians@gmail.com.

      5.2 Withdrawal of Consent: You may withdraw your consent to our processing of your personal information at any time by contacting us at butterygolddurians@gmail.com. Please note that withdrawing consent may affect your ability to use certain features of our services.

      6. Cookies and Tracking Technologies

      We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings. For more information on our use of cookies, please see our Cookie Policy.

      7. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after the effective date constitutes your acceptance of the revised policy.

      8. Contact Us

      If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

      Buttery Gold Durians
      Email: butterygolddurians@gmail.com

      • Unripe pulp

      • Unripe pulp

      • Looks ripe but it is not

      • "Burnt" seeds

      For any enquiries on our durians, or any service recovery needed please contact us via this form.